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Our store hours are from 8-5pm EST.

TOLL FREE: 888.561.4911

LOCAL: 845.561.5330

Fax: 845.561.2404

Email: inquiries@electrocontrolsupply.com

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We make every effort to ship orders as quickly as possible. Most orders are shipped within two business days after they are processed. Orders are processed within 24 hours after they are ordered. A tracking number will be provided upon shipping.



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This site uses a secure online checkout system which uses the latest encryption technology to ensure that every transaction is secure. All transactions are processed over a Secure Socket Layer (SSL).

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We never rent or sell our customers' data to anyone. We do not provide any information, including e-mail address, to outside parties, except as needed to complete your transaction and deliver your order. If you have ordered from us, we may occasionally update you via email or mail to announce special discounts or new features. If you do not wish to receive email from us, simply follow the instructions to unsubscribe.

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We make every effort to provide the most accurate pricing. However we reserve the right to make corrections, adjustments or changes without notice. If you have ordered an item that is subject to a price increase, we will hold your order and inform you of the increase.

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We are required to collect sales tax on all orders shipped to customers located in New York state. The current sales tax rate is 8.625%

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All items ordered online will be processed within 24 hours. Many orders are processed just minutes after the order is placed. Orders cancelled after they are processed will be subject to a 10% service charge. A 20% restocking fee will be imposed on any order cancelled after it has been processed and shipped. Products that are custom designed, custom built products, and special ordered products are not subject to cancellation.

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All our products are shipped brand new and come with full manufactory warranties. We want you to be completely satisfied with your purchase. The following is a guideline for returns.

Defective Returns: You may return defective items to us within 14 days of purchase date for replacement or refund (less shipping charges). After 14 days, the manufacturers warranty will apply. All returns must have an Return Merchandise Authorization Number (RMA#). Please call for a RMA#. It is the buyer's responsibility to return any defective merchandise. We strongly recommend insuring your shipment for the full value of the purchase. We are not responsible for returned merchandise that is lost or damaged in transit.

Non-Defective Returns: You may return non-defective items to us within 14 days of purchase date for replacement or refund (less shipping charges). A re-stocking fee of 20% will apply on returned non-defective items in perfect unused condition. All returns must have an Return Merchandise Authorization Number (RMA#). Please call for a RMA#. It is the buyer's responsibility to return any non-defective merchandise. We strongly recommend insuring your shipment for the full value of the purchase. We are not responsible for returned merchandise that is lost or damaged in transit.

Condition of Return: All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, and warranty cards (not filled-out) and all accessories. Merchandise that is returned with missing items is subject to a 25% restocking fee.

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If you have a coupon code, please enter the code on our Secure Online Checkout. Please note that only one coupon can be use per order. Also, coupons cannot be used in conjunction with 'On-Sale' products.

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To check the status of an order that you submitted, please click on the following Link.

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We accept all major credit cards and PayPal via our secure online checkout system